Tucson Saftey Recall FAQs

Recall Campaign for the Passenger Front Airbag inflator in certain Subaru Models

What is the problem?

Certain Tucson vehicles may have an increased risk of an electrical short circuit within the ABS module when it is exposed to moisture, which in turn can lead to an increased risk of an engine compartment fire.

Why have you instegated a recall without parts supply?

Like all car manufacturers, we follow a process for recalls whereby they are announced to government bodies within a certain timeframe regardless of parts supply.

How great is the risk?

There have been no incidents of fires in Australia related to this recall issue. However, despite this, it is important for us to instigate the recall to ensure your safety.

What has to be done to my vehicle?

Your dealer will need to install an ABS fuse repair kit. The process should take around 40 minutes, but please contact your Hyundai dealer to confirm this in order to keep inconvenience to you to a minimum.

How do I know if my vehicle is affected?

You can check whether it is affected by entering your VIN into our safety recall checker below. If it is affected, Hyundai will be in touch to ask you to visit your local Hyundai dealer. The recall applies to certain Tucson models made for the Australian market between 2015 and 2021.

Will the repair cost anything?

No. All repairs involved with the recall are free of charge.

Is my vehicle safe to drive before the recall is completed?

You can continue to drive your vehicle. However as an added precaution you may wish to park your Tucson away from structures e.g. not in a garage. If your vehicle displays an engine warning light, please stop driving and contact your local Hyundai dealer.

Do the brakes still work?

Yes. Normal operation of the brakes is not affected by this issue.

Can I have my vehicle repaired immediately?

Unfortunately not. We are currently awaiting parts supply to ensure the repair can be carried out correctly. As soon as parts are available, Hyundai will be in touch. We are expecting the arrival of parts by the end of February.

Click the Link below to Enter your VIN and see if your car is affected by a recall campaign.

Check Your VIN


How do I find my VIN?


Outside your vehicle.

Find your VIN on the passenger side of your vehicle's dash.


Your vehicle documentation.

You can also locate your VIN on your car's registration certificate and the owner's manual.


Still can't find your VIN?

If you can't find your VIN using the information above, please call us on 1800 186 306 between 8.30am and 6.00pm, Monday to Friday.

Service Locations

Wynnum Service Centre

Address
200-218 Tingal Road,
Wynnum, QLD 4178

Phone
07 3396 7777

Trading Hours
Monday - Friday 07:00am - 5:00pm
Saturday 08:00am - 12:00pm

Courtesy Bus

7:30am
Wynnum, Manly, Lota, Hemmant, Murarrie

8:30am
Wynnum, Manly, Lota, Hemmant, Murarrie

9:30am
Wynnum, Manly, Lota, Hemmant, Murarrie, Tingalpa, Wakerley

12:30pm
Wynnum, Manly, Lota, Hemmant, Murarrie, Tingalpa, Wakerley

1:30pm
Wynnum, Manly, Lota, Hemmant, Murarrie, Tingalpa, Wakerley

2:30pm
Wynnum, Manly, Lota, Hemmant, Murarrie, Tingalpa, Wakerley

Service outside of these times or locations are available by appointment with your service advisor.

Capalaba Service Centre

Address
103 Redland Bay Rd,
Capalaba QLD 4157

Phone
07 3843 8130

Trading Hours
Monday - Friday 07:00am - 5:00pm
Saturday 08:00am - 12:00pm

Courtesy Bus

8:00am
Capalaba, Alexandra Hills, Wellington Point, Cleveland, Victoria Point, Redland Bay, Mount Cotton

9:30am
Capalaba, Alexandra Hills, Wellington Point, Cleveland, Victoria Point, Redland Bay, Mount Cotton

1:30pm
Capalaba, Alexandra Hills, Wellington Point, Cleveland, Victoria Point, Redland Bay, Mount Cotton

3:30pm
Capalaba, Alexandra Hills, Wellington Point, Cleveland, Victoria Point, Redland Bay, Mount Cotton

Service outside of these times or locations are available by appointment with your service advisor.